FAQ
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Due to ever increasing international shipping rates and customs fees, we are currently not shipping internationally, with the exception of wholesale accounts. Please check our retailer store locator to see if Cockmark is carried near you!
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Our typical processing time is 1-2 business days! We ship via USPS Ground Advantage from Missouri and shipping usually takes 3-5 business days.
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If your tracking appears to be delayed or tracking hasn't been updated, 99% of the time it's just taking it's sweet time at a processing location. Some locations are pretty bad with holding packages. Sometimes packages skip a few scans as well and magically show up! Annoying? Absolutely? Will it show up? Most likely. Can we talk to USPS to see what's going on? No. Really think it's lost? Contact us and we'll work out a plan!
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We make all of our products with laser beams, magic, kitty snuggles and two hands assemble the rest.
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Hi, it's me. I'm the maker, it's me. My husband helps when i'm overwhelmed and my teenage son clocks out after exactly one hour when he says his "eyes are tweaking out" from tying on tassels. He's not very employable and has been fired multiple times.